Three Little Words Every Leader Needs to Learn

May 30, 2009

My boss recently sent around an excellent article by Rosabeth Moss Kanter from Harvard Business School titled “Three Little Words Every Leader Needs to Learn“. Those three words are “I was wrong”. People respect you more when you admit to mistakes, that you don’t know the answer to their question(s), or that you’re man/woman enough […]

Read the full article →

A long time between posts

April 27, 2009

Wow…the last 4 months have flown by…been so busy at work and home. My New Years resolution was to start blogging every day, but that hasn’t exactly happened! Been working on multiple customer engagements, which has been challenging and absorbed a lot of my time and focus. Have taken a lot of work off the […]

Read the full article →

What the customer really needed

October 30, 2008

Following on from my previous article titled “How to pick a good Consultant/Integrator to Partner with?“, I believe that this project cartoon describes the challenges of communicating and executing customer requirements, and is very relevant to what I see a lot of in the IT & T industry.

Read the full article →

How to pick a good Consultant/Integrator to Partner with?

October 21, 2008

Since leaving IBM and moving on to greener pastures at Datacom, I have been given the opportunity to review several Citrix XenApp (Presentation Server) deployments around town. Time and time again I find… Poorly deployed servers with little or incorrect tuning. Applications that have been badly or incorrectly packaged, if at all. Documentation that is […]

Read the full article →