Rant

Three Little Words Every Leader Needs to Learn

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My boss recently sent around an excellent article by Rosabeth Moss Kanter from Harvard Business School titled “Three Little Words Every Leader Needs to Learn“. Those three words are “I was wrong”.

People respect you more when you admit to mistakes, that you don’t know the answer to their question(s), or that you’re man/woman enough to say sorry. Not to take this out of context, but making mistakes in life is what makes us grow and develop as people. Others watch and learn from that too. NO ONE is perfect, beyond the law, and beyond criticism.

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A long time between posts

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Wow…the last 4 months have flown by…been so busy at work and home. My New Years resolution was to start blogging every day, but that hasn’t exactly happened! Been working on multiple customer engagements, which has been challenging and absorbed a lot of my time and focus. Have taken a lot of work off the … Read more

What the customer really needed

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Following on from my previous article titled “How to pick a good Consultant/Integrator to Partner with?“, I believe that this project cartoon describes the challenges of communicating and executing customer requirements, and is very relevant to what I see a lot of in the IT & T industry.

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How to pick a good Consultant/Integrator to Partner with?

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Since leaving IBM and moving on to greener pastures at Datacom, I have been given the opportunity to review several Citrix XenApp (Presentation Server) deployments around town. Time and time again I find…

  • Poorly deployed servers with little or incorrect tuning.
  • Applications that have been badly or incorrectly packaged, if at all.
  • Documentation that is just a bunch of screenshots. What value does that provide?

It’s almost as if someone simply put the CD/DVD in, clicked Next, Next, Finish…removed the CD/DVD, and then walked away. How amateurish is that? No understanding of what really needs to be delivered. No “method”ology to their madness. These are the Cowboys (or Cowgirls) of the IT industry.

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